Privacy Policy

About this policy

This policy describes information handled by the School Prashasan website and School Prashasan Agent, provided by Abound Soft Tech. Schools should also manage their own privacy obligations for student and staff records.

Website enquiries

When you request a demonstration, we receive the name, phone number, school or institution name and message you submit. The enquiry is sent to our team by email and used to respond to your request and discuss the software. Please do not submit student records, passwords or other sensitive files through the enquiry form.

School database and permission

The working school database stays on the school computer or the school network location configured for the installation. Our team does not read school data without the school’s permission. Where support requires access to school records, the purpose and scope should first be agreed with the school.

Agent connection to your Google account

Connecting cloud backup is optional. With your authorisation, the Agent uses account information such as your name, email address and profile picture to identify and display the connected account. It uses Google Drive file access to create, upload, list, download and manage its backup files and folders. The connection is intended for school backup and restore, not general access to your email messages.

The Agent stores the connection token locally using protection tied to the current Windows user. Google also processes information under its own policies. Read Google’s Privacy Policy.

Backup protection and retention

Backup copies are password-protected AES-256 encrypted ZIP files. New copies are checked before upload. This describes the backup files and does not mean that the working database itself is encrypted.

After a successful upload, the Agent retains the latest three recognised backups per computer in its active cloud folder and the latest three in its local backup folder. Older cloud copies are moved to Trash; older local copies are deleted. Safety backups created beside the database before restore are handled separately. Cloud account owners can manage or delete their backup copies. Keep an independent copy of important records and a strong, unique backup password.

Support reports and technical information

A support report you choose to create includes system information and recent Agent logs. It excludes the database, backup ZIP files, saved backup password and account tokens. Reports may still contain computer names, file locations and error details; review them before sharing.

The website uses an essential session cookie for enquiry security and temporary request counters to limit misuse. Hosting systems may record technical access information, including IP addresses, requested URLs, times and browser information.

Sharing and retention of enquiries

Information is handled by our team and the email, hosting or cloud services needed to provide the relevant function. Website enquiries remain in the communication systems used to respond and maintain the business conversation. Contact us if you would like information about an enquiry corrected or deleted; applicable record-keeping requirements may affect what can be removed.

Your choices

You can choose not to submit an enquiry or connect a cloud account. Signing out in the Agent removes the local account connection; it does not delete existing cloud backups or sign you out of your browser. You can also manage the app’s account access through your Google account settings. Contact us for assistance with information you have shared directly with our team.

Changes to this policy

We may update this page when the website or Agent’s information handling changes. The date above identifies the latest published revision.